At Dr. Surinder Gupta Skin & Aesthetic Clinic, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and medical information, whether shared online or at our physical clinic in Hisar, Haryana.
We collect personal and sensitive information to provide accurate diagnosis, treatment, and improve our services. This includes:
a. Personal Information:
Full Name
Date of Birth
Email Address
Phone Number
Residential Address
b. Medical Information:
Past and current skin or health conditions
Medications, allergies, or test reports
Photographs for treatment progress
Consultation history and prescriptions
c. Digital Data (if using the website):
IP address and browser info
Session cookies
Location data (if permission is granted)
Analytics and device usage data
Your data is only used for purposes relevant to your care or improving clinic operations, including:
Booking and managing appointments
Diagnosing and treating your condition
Creating medical records and maintaining clinical history
Sending follow-up reminders and wellness tips
Customer support and query resolution
Clinic audits and quality assurance
Marketing (only with your explicit consent)
We never sell or misuse your personal data.
We adhere to the highest standards of medical confidentiality:
All physical and digital records are securely stored.
Access is restricted to authorized clinical staff only.
Data is encrypted and backed up regularly.
We comply with India’s IT Act, 2000, and other applicable health data protection laws.
We do not share your data with third parties without your consent, except in the following cases:
With diagnostic labs or medical collaborators involved in your treatment
With IT service providers (e.g., appointment software) under confidentiality agreements
As required by law or for legal claims
To protect your vital interests in a medical emergency
You have the right to:
Request a copy of your records
Update or correct your personal data
Withdraw consent for marketing communications
Ask us to delete your records (as per medical record retention guidelines)
To exercise these rights, please email: privacy@drsurinderguptaskinclinic.com
We retain your data for a minimum of 3 years or as per Indian Medical Council guidelines, unless longer retention is necessary for legal, regulatory, or operational reasons.
Our website may use cookies to:
Analyze site traffic and performance
Store user preferences for faster access
Provide personalized content
You can disable cookies via your browser settings, but some features may stop functioning.
Our clinic does not knowingly collect or store information from children under 16 without verified parental or guardian consent. Pediatric dermatology cases must be brought in by a parent or legal guardian.
We may update this policy periodically. Changes will be reflected on this page with a new “Effective Date.” We encourage you to review it regularly.
If you have any questions about this policy or your personal data:
Clinic Name: Dr. Surinder Gupta Skin & Aesthetic Clinic
Address: Rishi Nagar, Hisar, Haryana, India
Phone: +91-XXXXXXXXXX
Email: drsurinderguptaskinclinic.com