DR. SURINDER GUPTA

Welcome to Dr. Surinder Gupta Skin & Aesthetic Clinic ("we", "our", or "the Clinic"). By accessing or using our website, booking an appointment, or receiving services at our clinic, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.


1. Medical Disclaimer

  • All information on this website is provided for educational and informational purposes only.

  • It should not be interpreted as medical advice or diagnosis.

  • Always consult directly with Dr. Surinder Gupta or another qualified dermatologist before acting on any information or initiating treatments.


2. Appointments & Consultations

  • Appointments can be booked online, by phone, or in person.

  • Please arrive at least 10 minutes early to avoid delays.

  • If you are more than 15 minutes late, your appointment may be rescheduled or treated as a walk-in.

  • Walk-ins are welcome but subject to availability.


3. Cancellations & No-Shows

  • We request a 24-hour notice for cancellations or rescheduling.

  • Repeated cancellations or no-shows may result in restrictions on future bookings.

  • Advance payments, if made for services, may be non-refundable unless informed otherwise.


4. Payments & Pricing

  • The clinic accepts cash, debit/credit cards, UPI, and online transfers.

  • All prices listed are inclusive of applicable taxes, unless stated.

  • Some treatments may require advance payment or deposit.

  • Discounts or packages, if offered, are non-transferable and non-refundable.


5. Treatment Policy

  • Results of any treatment may vary based on individual health, skin type, age, and adherence to the post-treatment plan.

  • A detailed consent form must be signed before starting any medical or aesthetic procedure.

  • The clinic reserves the right to refuse or discontinue treatment if it is deemed unsafe or medically inappropriate.


6. Use of Photographs

  • For documentation and comparison purposes, before/after photographs may be taken.

  • These photos are confidential and only shared for clinical use unless you provide written consent for public sharing (e.g., website, social media).


7. Children and Minors

  • Patients under the age of 18 must be accompanied by a parent or legal guardian.

  • Pediatric cases are treated only after parental consent and supervision.


8. Intellectual Property

  • All content, logos, images, and information on our website and clinic materials are the intellectual property of Dr. Surinder Gupta Skin & Aesthetic Clinic.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.


9. Limitation of Liability

  • While we strive to provide the highest standard of care, we are not liable for:

    • Unforeseen side effects or allergic reactions.

    • Delayed results or treatment outcomes not meeting expectations.

    • External factors beyond our control affecting your skin condition.


10. User Conduct (Website & Online Platforms)

  • You agree not to:

    • Post or transmit any unlawful, harmful, or defamatory material.

    • Attempt to hack, reverse-engineer, or damage the website.

    • Use our name, logo, or content without permission.


11. Third-Party Links

  • Our website may contain links to third-party services or websites (e.g., labs, pharmacies).

  • We do not control or take responsibility for the content or privacy practices of these external platforms.


12. Changes to Terms

  • We reserve the right to update or modify these Terms & Conditions at any time.

  • The updated version will be posted on our website with a new “Effective Date.”

  • Continued use of our services constitutes your acceptance of these terms.


13. Governing Law

  • These terms shall be governed by and interpreted in accordance with the laws of the Republic of India.

  • Any disputes shall be resolved exclusively in the courts of Hisar, Haryana.


📞 Contact Us

For any queries related to these Terms:

Clinic: Dr. Surinder Gupta Skin & Aesthetic Clinic
Location: Rishi Nagar, Hisar, Haryana
Phone: +91-XXXXXXXXXX
Email: support@drsurinderguptaskinclinic.com